Ecoulu, Inc. Privacy Policy

Ecoulu, Inc. (hereinafter "we," "us," or "our") has established the following privacy policy and is committed to the proper handling of personal information.

1. Company Information

Company name: Ecoulu, Inc.
Address: Insatsu Kojyo 1F, 2-11-3 Meguro, Meguro-ku, Tokyo 153-0063, Japan
Privacy Officer: Head of Administration
Contact: info@ecoulu.com

2. Purpose of Collection and Use

We collect and use personal information for the following purposes. Information collected will be used only to the extent necessary to achieve these purposes.

Responding to inquiries
Providing, operating, and fulfilling contracts related to our services
Sending newsletters and service updates to users who have given their consent
Improving our services, conducting statistical analysis, and understanding usage trends
Complying with legal obligations

3. Security Measures

We implement appropriate organizational and technical security measures to prevent the leakage, loss, or damage of personal information. We also provide necessary and appropriate supervision to employees who handle personal information.

4. Third-Party Disclosure

We will not provide personal information to third parties without the individual's consent, except in the following cases:

When required by law
When necessary to protect the life, body, or property of an individual
When cooperating with a government agency in the execution of duties prescribed by law

5. Outsourcing and International Transfer

We may outsource certain operations—such as server management, email delivery, and access analytics—to external service providers, which may include cloud service providers located outside Japan. When doing so, we either process the information in a form that does not allow identification of individuals, or we select providers that ensure appropriate data management and enter into contracts with necessary oversight. In either case, the information shared with these providers will not be used to identify any individual.

6. Use of Cookies and Analytics Tools

Our website uses access analytics tools to improve our services. The information collected is processed in a statistical format and does not identify any individual. If you do not wish to have information collected, you may opt out by disabling cookies in your browser settings.

7. Requests for Disclosure

You may request notification of the purpose of use, disclosure, correction, deletion, or suspension of use of your personal data by contacting us at info@ecoulu.com. We will verify your identity and respond in accordance with applicable law.

8. Provision of Personal Information is Voluntary

Providing personal information is voluntary. However, if required information is not provided, we may be unable to respond to your inquiry or provide our services.

9. Amendments to This Policy

We may amend this policy without prior notice in response to changes in laws or our business operations. Any amended policy will take effect upon publication on this page.

Revision History

Established: December 9, 2024
Revised: May 7, 2026